Human Resource Activities in Scotia Bank - myassignmenthelp.com

Question: Write about theHuman Resource Activities in Scotia Bank. Answer: Analysis of the brand effectiveness of Scotia Bank, Canada Scotia bank is one of the largest banks of Canada. It is an international financial institution. The bank provides its services in Latin America, Asia-Pacific, North America and Central America as well. The bank has a customer base of about 23 million and offers a wide range of services and products (Scotiabank.com, 2017). The other services provided by the bank include commercial and personal banking, investment and corporate banking, private banking and wealth management. The organization has an employee strength of more than 88,000. Scotia bank is a well-known brand Canada and also globally. International banking is one of the most important strength of the bank. Ways of attracting employees of the organization The bank website is quite attractive in terms of its looks and offerings. This provides a total insight about the bank and the career opportunities of the potential employees in the bank. The description of the workplace is provided in the website of the bank. The rewarding process of the bank is also provided in detail. The rewarding process includes the Leadership Development program in the bank, the Learning and Career Development program, the rewards that are given based on the performance of the employees, the Performance Management program, the Diversity and Inclusion of the program is given in detail (Sung Choi, 2014). Customer focus of Scotia Bank The website of Scotia Bank is customer oriented and provides detailed information about the products and services offered by the bank. The products of the bank include, all types of credit cards, like, travel, cash back, rewards, student, no annual fees and many more. Other products of the bank include Mortgages like, fixed rate mortgages and variable rate mortgages, loans, investments, insurance. The bank also provides facilities to the customers such as, mobile cheque deposit, rewards provided to the customers for the transactions done by them. Online and mobile banking is given importance to provide convenience to the customers of the bank (Dhar, 2015). Recruitment process of Scotia Bank Scotia bank provides job opportunities for students and fresh graduates. The students are offered internship or placement by the bank. The fresh graduates are offered placement after graduation. The bank provides job opportunities indigenous people, fresher and to persons with disabilities. The prospective employees need to apply online in the website of the bank. The bank provides many development programs and internships to the newcomers who wish to start their career. The employees of the organization also help the newcomers in the bank to adapt with the environment of the workplace and communicate with the colleagues. In this manner, the bank helps the newcomers to develop their careers in the bank (Garavan, Carbery Rock, 2012). Scotia Banks training and development offerings Scotia bank provides many development programs for the employees. These are Leadership Development program, Learning and Career Development program, Rewards provided to the employees, Performance Management program and Diversity and Inclusion Program. Methods of training and development of Scotia Bank The different training and development programs offered by Scotia Bank are, Leadership Development Scotia bank provides this program to the employees with the aim to build strong leadership teams in the industry of financial services. The strong leadership of the bank will further help them in providing the best of services to the customers and shareholders. The leaders who are present in the organization train the new employees to become future leaders. This program is called the iLEAD program (Manzoor, 2012). Learning and Career development program This program encourages the employees to enhance their level of education and skills. The employees are given opportunities to acquire higher education. The bank provides career advancement opportunities to the employees (Elnaga Imran, 2013). Rewards and incentives are provided to the employees so that they remain motivated towards working harder to fulfill their individual goals. The employees are paid for their performance. Performance management program is the way by which the bank tracks the individual growth and development of the employees. Accordingly, the employees are guided so that they can achieve the objectives. The employee base of the bank is diverse and inclusive. The employees of the bank are from different backgrounds and have different perspectives. Inclusive culture of the bank facilitates diversity (Garavan, Carbery Rock, 2012). Discuss the most sophisticated method of training and development Learning and Career development program of the bank is the most sophisticated and effective method of training and development. This program encourages the employees to acquire higher education. This in turn improves their skills, which will be profitable for the bank as well. The reason being that, as and when the skills and knowledge level of the employees increase, their productivity also increases (Sung Choi, 2014). This will be suitable for the employee as well as the bank. The employee advances in his career and the bank gains a lot from his productivity and enhanced knowledge levels. References Dhar, R. L. (2015). Service quality and the training of employees: The mediating role of organizational commitment.Tourism Management,46, 419-430. Elnaga, A., Imran, A. (2013). The effect of training on employee performance.European Journal of Business and Management,5(4), 137-147. Garavan, T. N., Carbery, R., Rock, A. (2012). Mapping talent development: definition, scope and architecture.European Journal of Training and Development,36(1), 5-24. Manzoor, Q. A. (2012). Impact of employees motivation on organizational effectiveness.Business management and strategy,3(1), 1. Scotiabank.com. (2017).Search Careers by Country and Opportunity | Scotiabank.Scotiabank.com. Retrieved 24 October 2017, from https://www.scotiabank.com/ca/en/0,,179,00.html Sung, S. Y., Choi, J. N. (2014). Do organizations spend wisely on employees? Effects of training and development investments on learning and innovation in organizations.Journal of organizational behavior,35(3), 393-412.